NordVPN and Surfshark both adhere to the strictest of no-logs policies. It is possible that some internet surfing data retention occurs, but it is anonymized and only used by the VPN platform to improve their services. This means they will not save your data, share it or sell it to third parties for profit, nor will they use this data to identify you so as to target you with ads. NordVPN could be said to be among the fastest VPN services out there.Ī no-logs policy is a VPN promise not to gather your data or log your browsing activity. Then we did a multiple-connection test, and the results were similar, with NordVPN coming in at an average download speed between 160 and 180 Mbps and Surfshark getting again between 100 and 120 Mbps. When attempting a single-connection speed test, NordVPN gave us an average download speed of somewhere between 150 and 170 Mbps, while Surfshark gave us between 100 and 120 Mbps. We have conducted several speed tests between NordVPN and Surfshark. For example, what is your regular internet connection like? How far is the device from the modem or router? What number of devices are simultaneously logged onto the VPN connection, how many IPs are using the same VPN server network, and so on. When testing VPN server speeds, there are many factors you must take into consideration. Once again, Surfshark just barely edges past NordVPN when it comes to the ease of use of their mobile apps, and this should not be too much of a surprise, as it seems Surfshark just understands a little more than NordVPN does when it comes to intuitive buttons and features and simple dashboard design. This is crucial because when one is in public, especially using free wi-fi, VPN services protect your device from malicious hackers or data thieves. The best VPN providers have great mobile apps along with their desktop and browser extension versions. With both VPN platforms, once you have passed the initial setup, which is rather a quick process, you will hardly experience any difficulty in using these features.Īfter careful consideration and many hours of navigating every aspect of the platforms, our experts have concluded that there’s just something about Surfshark that feels a bit more intuitive than NordVPN. Desktopīeginning with the desktop versions, it is not easy to pick a winner, as both NordVPN and Surfshark have incredibly similar interfaces. Ease of use could also be about how fast, simple and intuitive the interface and dashboards are to navigate. We could be talking about setup and installation or how quickly one can learn all the tools and functionalities. User-friendliness applies to many aspects of a VPN. NordVPN wins because, on average, it seems their response time via email or live chat is just a tad faster, although this won’t be the case 100% of the time. Both NordVPN and Surfshark have very similar customer support and help desk features. This category of customer support and service is quite a close race. Surfshark also offers a help center for various troubleshooting. You can send a message to the support team over their website, or use live chat or email to reach out. Surfshark support also offers 24/7 customer service to its users. There is also a NordVPN help center which is a great FAQ and tutorial resource. NordVPN has live chat support, as well as email support, and both are 24/7. When it comes to customer service, let’s begin with NordVPN. While Surfshark is just a tad cheaper at the basic plan price level, the fact that NordVPN has several premium packages gives you more options when subscribing, and therefore NordVPN is the winner of the pricing category. Surfshark offers a 7-day free trial, but it seems NordVPN does not.īoth NordVPN and Surfshark accept some form of cryptocurrencies for payment, along with traditional credit cards, PayPal, Google Pay, or Amazon Pay, though NordVPN also offers Apple Pay. Both NordVPN and Surfshark have a 30-day money-back guarantee. Paid annually, Surfshark is only $3.99 per month, while NordVPN is $4.49 per month billed annually. The basic monthly price for Surfshark is $12.95 per month, while NordVPN’s cheapest standard plan is $11.99 per month. Surfshark, on the other hand, has only a single plan, although you can subscribe to it as a monthly-plan, an annual plan or a two-year plan. NordVPN has three pricing plans, and you can sign up for each on a per-month basis, a one-year plan or a two-year plan. This way you will have a better idea of which VPN service is better to do tasks like unblocking restricted wi-fi access or blocking malicious viruses or ads. Time to look at these two VPN apps and their features side by side. NordVPN vs Surfshark VPN features & functionality 10/10 (unlimited simultaneous connections)Ĩ/10 (more than 3,200 servers in 100 countries)Ĩ/10 (British Virgin Islands, Netherlands)
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